Terms & Conditions

Payment Policy:

What forms of payment HappyCarbon accept?
We accept major online payments methods and thus handled by PayU & PayTm
Where can customers contact us?
You can contact us via phone: 0866 688 6888, or via e-mail care@happycarbon.com

If the buyer’s order payment is declined, HappyCarbon will not process the buyer’s order. In the event where HappyCarbon must commence a legal action to enforce any terms of this agreement. The buyer must agree to pay reasonable legal fees and cost.

Shipping and Deliver Policy:

We deliver products throughout pan India and are shipped through reputed courier partner, if the delivery service to your destination is available. In absence of courier service to the desired location, the products are shipped through Indian Postal Service.

Generally, we will deliver your product in 5-7 working days. The shipping time mentioned anywhere on the website are approximate and we cannot guarantee them. Customers are recommended to place an order early on if they have a deadline to meet.

Cancellation Policy:

After placing an order with us, however, if you need your order to be cancelled in any manner. We need at least 24 hours prior notice and please reach us via e-mail at care@happycarbon.com to submit your cancellation request. Cancellation request received, 24 hours of after order placed is not allowed and refund cannot be processed.

Return, Refund and Replacement Policy:

Return Policy

HappyCarbon offers a Hassle-free 15-days return policy to their customers.

HappyCarbon always strive hard to give a great and secured shopping experience, every time you shop with us. If you are not 100% satisfied with HappyCarbon products, you can return your order for a full refund.

Refund Policy

You will get your refunded amount within the time frame, i.e. after receiving the returned product to HappyCarbon Hub.

Thereafter, we will immediately refund your amount and the process which will take place in 3-5 business days.

Replacement Policy

If the product you’ve ordered received by you with physically damaged or in a defective condition. Then you are eligible for a free replacement.

The free replacement order will be shipped through only after the original order is returned to HappyCarbon hub.

If the replacement product/item is out of stock, it cannot be replaced. Only a refund against the returned product/item will be issued.

How and what we collect:

The major information that we may collect from you includes your full name, email address, mailing address, phone and credit or debit card details that you provide us to complete your order.

The payment details are never saved with us as a security measure. We only save your personal information with us thus making it easy for you to place new orders in future and also to communicate with you to intimate about our new products, promotions, offers and any changes in our services.

We keep a record of your orders and your interests to serve you better in your next login. We don't share your information with any third party companies unless they are involved in the order placed or in completion of your order.

How we use information

Your information is always used in a secure way to provide you better service in future transactions. We use your information in processing your order, sending emails to intimate you about your order’s process or we will contact you over phone, alternatively we mail send postal mails or even we might emails if we have other queries regarding your order.

Furthermore you will also be automatically signed to our website to receive email updates about our products, services and promotions during registration unless you have checked the option to avoid this.

On regular basis, we will be sending you emails that in turn would help us learn more about your shopping preferences. In addition to that, we may utilize the information about your product interests and purchases to help us improve our website design as per your taste and preferences.

If you make online purchase or order through phone, we may also send you notices about our latest products, new services, and other promotions through mail. We may also seek your feedback on our service and about your experience with us.

Limitations to Third Party:

We contact and communicate with third parties to assist us in maintaining and managing our customer’s information to fulfill the customer’s order. We do not authorize any of those third parties to make any other use of your information.

We also may share aggregate, non-personally identifiable information about you (such as gender, your age, types of products purchased) with our business partners to fulfill our contractual obligations.

Except from the above described usage, we do not use, rent or sell any information we collect online to any unaffiliated third parties. In addition, when we team up with another company to offer or provide products, services or promotions, we and the other company may cross-reference our customer databases to identify commonly visiting customers.

We and the other involved company may use that existing information to identify future promotional opportunities. When we offer any contests or promotional campaigns or club with other companies for organizing such events, the buyers who wish to participate in those contests and campaigns may be asked to provide personal information that can be mandate for participation. That information may be then used by us and any other company that is offering the contest or promotion to notify winners or to fulfill promotional obligations.

Change/Modify your account information:

You can login to your HappyCarbon purchase/shopping account at any time as soon as it is active and you can choose the appropriate segment to review, modify, or delete your login information. Buyers please note that any such requests to change the information will be intimated to you via email as soon as that change is processed from our end.

If at any time you would like us to remove from our email or postal mailing lists or if you do not want us to use your information to enhance your shopping experience, feel free to contact HappyCarbon customer service via email to care@happycarbon.com. Please be sure to include your email address and full name while you contact us for any queries.

Opt-out decision:

Opt-out decision is always your choice. We would like to communicate with you only if you want to hear from us. It's your decision whether to receive information or news feeds from us, either through email, postal mail or by phone or not.

Please note that such requests may take up to six to eight weeks to take effect. Addition to that, if you wish to ask us to have your name and address removed from our email or postal mailing lists, we will maintain your name in a "do not mail" file to ensure that we can honour your request.

Please also note that when you order a product with HappyCarbon, we will send you a confirmation email to ensure that you get details of your order and we may also contact you over phone or through email or snail mails if case we have other questions regarding your order.

To make any changes to your account you can contact our customer service through email or by writing to us. Please don't forget to mention full name, postal address and email address whenever you contact us to serve you better.

Children’s privacy policy:

HappyCarbon are concerned about the safety of children when they use the World Wide Web. Hence in consistency with the Children's Online Privacy Protection Act of 1998, HappyCarbon will never knowingly request personal identifiable information from anyone under the age of 13 without prior verifiable parental consent.

If we come to know that the subscriber is under the age of 13 and has signed up without prior verifiable parental consent, we will remove his or her personal identifiable information from our database.

Cookies policy:

A cookie is a message or small data file given to a web browser by a web server. The browser stores the message in a text file. The message is then sent back to the server each time the browser requests a page from the server. A cookie may contain information (such as a unique identifier), which is used to track the pages of the websites that you have visited. HappyCarbon use cookies but we do not store personal identifiable information in your cookie.

We use cookies in order to improve your shopping experience. When you visit HappyCarbon, your information cookie will helps us to keep the track of your order that you have shopped with us. If you have saved your details with us, your cookie will help us to recognize you when you are back to our site and provides you the necessary access to your HappyCarbon shopping/purchase account information. In addition to that, we may also use the stored cookies to check and keep your information for the future use of our website. In case you don’t save the information, we may monitor and maintain the information about your use of our Web site in a manner that does it not recognize you. In both the cases, this information helps us serve you better by improving our site design, as well as our designed products and services offered.

We also use cookies to track and maintain the identity of the Web site you visited immediately prior to ours to further improve our site design and to fulfil contracts with our business mutual. We will otherwise not track any information about your use of other websites.

You can refuse cookies by turning them off in the browser that you use. If you turn off save cookies option, we will not be able to track your order or enable you to make a purchase from our website. Also we will not able to recognise you as a signed up user to allow you access to your account information.

HappyCarbon reserves the right to change these terms and conditions at any time without prior notice. In the event that any changes are made, the revised terms and conditions shall be posted on this website immediately.

Note: Whatever the offers or discount we offer will be placed in our website i.e. https://www.happycarbon.com or in our social media platforms. Do not rely/trust on offers or discounts found in any third party websites or applications in any form,

If you have any further queries. Please feel free to contact via E-mail : care@happycarbon.com

This site "www.happycarbon.com" is owned and maintained by QUICK PRINT

All disputes are subject to Vijayawada jurisdiction only

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